Privacy Policy

Last Updated: September 1, 2026

Table of Contents

1. Introduction
2. App Permissions
3. Information We Collect
4. How We Use Your Information
5. Information Sharing and Disclosure
6. Data Storage and Security
7. Your Rights and Choices
8. Children's Privacy
9. Changes to This Policy
10. Contact Us
11. Third-Party Services
12. Device Identifiers

Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

App Permissions

Our app requires the following permissions to provide its services:

Essential Permissions

• Internet Access: Required for connecting to our services and accessing online content
• Camera: For scanning QR codes and taking photos
• Storage Access: For reading and writing files on your device
• Vibration: For providing haptic feedback in notifications and interactions
• Microphone Access: Required for voice recording and audio input features

Permission Usage

We only request permissions that are necessary for specific features:

• Permissions are requested when you try to use a feature that requires them
• You can deny or revoke permissions at any time through your device settings
• Denying certain permissions may limit some app features but won't affect core functionality

Information We Collect

Personal Information You Provide

• Account Information: Account ID, nickname, email address, password, phone number (if provided for account binding)
• Profile Information: Profile photo, bio, interests
• Communication Data: In-app messages, support tickets, feedback, and other content you submit while using our service
• Transaction Data: Order ID, virtual items purchased, gift records through official app store transactions (we do not collect your credit card details)

Information Automatically Collected

• Device Information: IP address, browser type, device type, operating system version, device model, Advertising ID, IDFA
• Usage Data: Access time, pages viewed, features used, clicking patterns, crash reports
• Location Data: Approximate location based on IP address (country/region level only)
• Cookies and Similar Technologies: Data collected through cookies, web beacons, and similar technologies on our official website

How We Use Your Information

We use your information for the following purposes:

Service Operation

• Creating and managing your account
• Providing customer support
• Processing in-app purchases and virtual item transactions
• Sending service notifications
• Basic account security verification

Service Improvement

• Analyzing usage patterns
• Debugging and fixing issues
• Developing new features
• Personalizing user experience
• Conducting research and analysis

Security and Protection

• Preventing fraud and abuse
• Ensuring platform security
• Verifying account access
• Monitoring suspicious activities
• Enforcing our terms of service

Information Sharing and Disclosure

We may share your information with:

Service Providers

• Cloud storage providers
• Payment processors
• Analytics services
• Customer support tools
• Security services

Legal Requirements

• Court orders
• Legal processes
• Government requests
• Protection of legal rights
• Investigation of potential violations

Business Transfers

• Merger, acquisition, or sale of assets
• Corporate restructuring
• Bankruptcy proceedings

Data Storage and Security

Security Measures

• Data encryption in transit and at rest
• Regular security assessments
• Access control and authentication
• Secure data centers
• Regular security updates

Data Retention

• Account information: Duration of account activity plus 30 days
• Transaction records: As required by law
• Usage logs: 90 days
• Security-related data: Up to 1 year

Your Rights and Choices

You have the right to:

Data Control

• Access your personal information
• Correct inaccurate data
• Request data deletion
• Export your data
• Opt-out of marketing communications

Account Settings

• Modify profile information
• Adjust privacy settings
• Control notification preferences
• Manage cookie settings
• Delete your account

Account Deletion

If you wish to delete your account, you can initiate the deletion process directly within the app through the account settings. Upon receiving your deletion request, we will process it within 30 days. Please note that account deletion is permanent and will remove all your personal data from our systems, except for data we are required to retain for legal purposes.

For apps distributed on the Apple App Store, we comply with App Store Review Guideline 5.1.1(v) by providing in-app account deletion functionality. We also support account deletion for users on all platforms in accordance with applicable privacy regulations.

Children's Privacy

Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it. We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by:

• Posting the new privacy policy on this page
• Updating the "Last Updated" date
• Sending an email notification for significant changes
• Displaying a notice within the service

Third-Party Services

Our app integrates with several third-party services to provide better functionality. Here's how these services collect and process your data:

For apps distributed on Google Play, we have completed the Data Safety Form in the Play Console, which provides details about our data collection, use, and sharing practices. For apps distributed on the Apple App Store, we have provided accurate privacy information in the App Store Connect. Our privacy policy is consistent with the information provided in both platforms.

Communication Services

• RongCloud IM SDK
  • Purpose: Provides instant messaging functionality
  • Data Collected: User ID, chat messages, connection status
  • Privacy Policy: RongCloud Privacy Policy
• agora-special-voice
  • Purpose: Enables voice communication features
  • Data Collected: Voice data, connection status, audio metrics
  • Privacy Policy: Agora Privacy Policy

Storage Services

• Aliyun OSS
  • Purpose: Stores and manages user-uploaded images
  • Data Collected: Image files, upload timestamps
  • Privacy Policy: Aliyun Privacy Policy

Authentication Services

• Google Sign-In SDK
  • Purpose: Enables Google account login
  • Data Collected: Google account information, authentication tokens
  • Privacy Policy: Google Privacy Policy

Network and Image Processing

• libpag
  • Purpose: Provides animation playback functionality
  • Data Collected: Animation file data, playback metrics
  • Privacy Policy: PAG Privacy Policy
• OkHttp
  • Purpose: Handles network requests
  • Data Collected: Network traffic data, API requests
• Glide
  • Purpose: Loads and caches images
  • Data Collected: Image cache data

Data Security

All third-party services we use employ industry-standard security measures to protect your data. We regularly review their security practices and privacy policies to ensure they meet our standards for data protection.

Data Sharing

These third-party services may collect and process your data according to their own privacy policies. We recommend reviewing their respective privacy policies for more detailed information about how they handle your data.

Device Identifiers

To improve our service and provide you with a better experience, we collect certain device identifiers. Here's how we use them:

Advertising Identifiers

• What they are: User-resettable identifiers used for advertising purposes, such as Advertising ID on Android devices and IDFA (Identifier for Advertisers) on iOS devices.
• How we use them:
  • Deliver personalized advertisements
  • Measure advertising effectiveness
  • Prevent ad fraud
• Your control: You can reset or opt-out of personalized advertising through your device settings. Both Android and iOS provide settings to limit ad tracking.

Your Rights and Choices

• You can opt-out of personalized advertising by adjusting your device settings
• We respect the "Limit Ad Tracking" or "Opt-out of Interest-based Advertising" settings on your device
• You can reset your Advertising ID or IDFA through your device privacy settings at any time

Data Protection

All Advertising Identifiers are handled with strict privacy standards:

• Encrypted during transmission and storage
• Accessed only for the stated purposes above
• Never shared with unauthorized third parties
• Resettable by the user through device settings

Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or have any privacy-related concerns, please contact our Data Protection team using the information below:

For urgent privacy concerns or data requests, please mark your communication as "Privacy Policy Inquiry - Urgent" and email privacy@mail.olastar.top directly.

By using our service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.